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Customer Service Support SaaS Freshdesk Raises $5M From Tiger Global And Accel
Freshdesk, an Indian startup that cloud-based customer support platform $5 million in financing led by Tiger Global Management with previous investor Accel Partners participating. Freshdesk, which competes with Zendesk, offers a simple, online help desk and support ticketing application that supports customers through email, phone, Facebook and Twitter. Customer service agents can support, update and assign projects directly from an email client, without needing to log in or use a mobile app. Agents simply email or forward a request to a Freshdesk unique email address and the request will be...
Published By: Tech Crunch - Thursday, 26 April, 2012
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